Subscription Policy

How it works

When you choose a glove bundle, you can tick “Save 20% by joining Gilded Club”. The box always starts unticked. Next to it, and again above the pay button at checkout, we state the price you pay today, the price of each monthly delivery, and that it continues until you cancel. Placing your order with the Club in your cart is your agreement to those terms.

Your first order ships as normal. After that, we make a fresh set of the same gloves (same hand, size, color and initials), charge your saved payment method automatically and ship them every month, until you cancel.

What you pay and when

You pay the Club price at checkout. Your first monthly delivery is charged 30 days after your first order, then every 30 days after that. Every renewal costs the same as your first Club order, and shipping is always free. There is no joining fee and no minimum number of renewals.

Bonus items that come free with a Club bundle, such as the digital guide or gift card, are a one-time welcome with your first Club order. Renewals contain the gloves only. Bundles bought without the Club ship with free shipping but without the bonus items.

How you are charged

At checkout, our payment processor Stripe securely saves your payment method so each renewal can be charged automatically. We never see or store your full card number. Each renewal is a new order, with its own order number and tracking.

Skip, pause or cancel

You are in control, and any change takes two clicks:

• Skip moves your next renewal back by one cycle.
• Pause stops renewals until you resume. Nothing is charged while you are paused.
• Cancel ends your membership. No further charges, no fees, no questions.

Do it online, any time: sign in to your account with the email you ordered with, open your membership and choose skip, pause or cancel. There is no need to call or email us. You can also use our cancellation page, or email [email protected] and we will do it for you.

When changes take effect

Changes take effect the moment you make them and apply to every renewal that hasn’t been charged yet. To stop a renewal, skip, pause or cancel before it is charged.

A renewal that has already been charged is made and shipped as normal, and it is still covered by our 60-day money-back guarantee. So even a renewal you forgot about can be refunded.

Changing your gloves or address

Need a different size, color or set of initials, or a new delivery address? Email us before your next renewal is charged and we will update it.

If a payment doesn’t go through

If a renewal payment fails, we try again the next day, up to 3 attempts in total. If it still fails, your membership is put on hold and nothing more is charged until you update your payment details. Email us and we will help you do that.

Refunds on Club orders

Every Club order is covered by our 60-day money-back guarantee: your first order for 60 days from delivery, and each renewal for 60 days from the date of that renewal. If the fit is wrong, we make a new glove in the right size with the same initials, free. The full terms are in our Refund Policy.

If our prices or terms change

Your renewal price only changes with notice. If we ever need to change the price or these terms for existing members, we will email you before the change applies, and you can cancel before it does.

Questions about your membership

Email [email protected]. We reply within 2 hours. Support hours: Every day, 8 AM to 10 PM ET.

By post: Gilded Grip LLC, 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801, United States.